Looking to change phone service

Super Freak

International Captain
Staff
25,806
13,134
Brisbane
  • Thread starter
  • Staff
  • #1
I'm looking to change from Telstra to another phone service.

I want to upgrade my phone, but Telstra want a $149 upgrade fee to stay on my current plan where I still pay $20 for the new phone.. Or go on another plan that's going to cost me even more (currently on $86 a month) and their plans are complete crap.

I was looking at Vodafone, but over the years I've heard some very dodgy things about them. I'm wondering if anyone has had any good experiences with them.

If you know of any other phone company that offers good plans then I would like to know about them.
 

Super Freak

International Captain
Staff
25,806
13,134
Brisbane
  • Thread starter
  • Staff
  • #3
Nothing wrong with Vodafone now days.
What's the speed of their service like? Have you experienced any reception problems in your time with them?

I drive to the Gold Coast and Sunshine Coast quite often, and I want to be with a phone service that's going to have reception if I ever get stuck and knowing my car, that's likely to happen.
 

Nashy

International Captain
Staff
39,430
14,371
Brisbane
What's the speed of their service like? Have you experienced any reception problems in your time with them?

I drive to the Gold Coast and Sunshine Coast quite often, and I want to be with a phone service that's going to have reception if I ever get stuck and knowing my car, that's likely to happen.
I've been with them for 15 years. I stuck with them when their network basically stopped. They're fine. Speed varies obviously.

There is no denying the Telstra mobile network is the best in the country. But I've had no problems with VF in years. I don't get reception in the middle of butt **** nowhere where my family lives, or at @Morkels house.
 

Porthoz

International Captain
Staff
Nothing rivals Telstra's coverage in OZ.
I recently went back to them because under Optus I got calls dropped off all the time when driving around around Brissy and/or GC.
 

soup

State of Origin Rep
7,482
5,340
T’ba
Optus is balls, though. I gave up on VF in their bad years, switched to Optus and within months decided the extra money for Telstra was well worth my sanity. I did have a hiatus with TPG (Telstra network) which was cheap and cheerful but at the end of the day, you really don't want to need customer service, like porting out for instance. They fucked up my partners port-out and she lost her number forever. A real **** around. She is currently on a Woolworths sim (also Telstra network) and it's cheap and works well.
 

soup

State of Origin Rep
7,482
5,340
T’ba
I should say, it was more the regional and remote areas that the phone was useless on Optus, and that was at least 3 years ago.
 

Foordy

International Rep
Staff
18,212
9,539
I should say, it was more the regional and remote areas that the phone was useless on Optus, and that was at least 3 years ago.
that's true ... but thats also true for all phone providers that aren't Telstra
 

Danoz Direct

NRL Captain
3,810
1,310
Been on Vodafone for 6 months now and have not had any problems. Has great internet speed, good service in general and I also got a great deal.
 

Clintos

NRL Captain
4,730
981
Around
I changed from Telstra to Vodafone just before Christmas and it has been great. No accidental blocking, no billing errors, much better to deal with and you can talk to someone from Australia if you do have a problem. Great data deals too if that's your thing.
 

Foordy

International Rep
Staff
18,212
9,539
I was with Vodaphone a while ago (about 5 years or so) and couldn't wait to get away from them. I had so many issues with them.

I've been relatively happy with Optus though
 

Nashy

International Captain
Staff
39,430
14,371
Brisbane
I was with Vodaphone a while ago (about 5 years or so) and couldn't wait to get away from them. I had so many issues with them.

I've been relatively happy with Optus though
Things change bro. You're on the worse of the two smaller guys now IMO.
 

soup

State of Origin Rep
7,482
5,340
T’ba
There are only 3 providers. I assure you, it's not true for the other two. VF even roam on highway black spots.
The problem with this is that many only roam on the 3G network and as there's less coverage in rural and remote on 3G than 4G, you're fucked regardless. If it roams into Telstra 4G in all areas, then game on moles.
 

Nashy

International Captain
Staff
39,430
14,371
Brisbane
The problem with this is that many only roam on the 3G network and as there's less coverage in rural and remote on 3G than 4G, you're fucked regardless. If it roams into Telstra 4G in all areas, then game on moles.
That's currently being debated by the ACCC and the three operators, but VF do 4G and 3G in some areas, not all, as Telstra don't allow it. The T Network is the best, no two ways about it.
 

Porthoz

International Captain
Staff
I'm with Optus and i have no complaints.
As far as I'm concerned, coverage is of paramount importance for my work, and be it at work, on the road or at home on the Gold Coast, it's incomparable.
Btw, I generally stick to main roads in SEQ, not rural areas, where I would expect some degree of coverage issues with any carrier.

That said, I have no experience with VF whatsoever, so I wouldn't know how their performance is.
 

Rally Towel

NRL Captain
3,012
1,198
I'm with Optus, no complaints. Obviously Telstra does have the better nationwide coverage, but I've never found it to be a limiting factor. Never had a call drop out.

Mind you, my phone is primarily not for calls so your mileage may vary.

Some of you guys needing to make calls all the time, easy solution: have less friends.
 

Kimlo

International Captain
Staff
23,469
9,429
Brisbane
I'm with Optus, reception is shit, but it's cheaper than Telstra, and I have Wi-Fi everywhere I go, and it hasn't stopped working on me before, so it's good enough. I'll give them a B.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create free account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Login or Register

Forgot your password?
Don't have an account? Register now

Twitter

Top