What is industry standard in measuring a tray? If they are working the opposite, tell Ford HO that too. As for the sensors, which ones? The reverse sensors, or for side impact or something?I had everything done through Ford including the electronic break controller and Anderson plug even though it was a bit more than after market price because i wanted the car as soon as possible for work and also so they couldn't blame anyone else.
They haven't declined finding a fix just gone silent.
The other **** up was the tray. Ford quoted me for a 1650mm tray the same size as my old one but when i picked up the car the tray was 1560mm .
Duratray quote an external dimension not internal , useless info but if I wanted all the tech pack operational that was the only size they could make work.
Problem being the salesman didn't know
and didnt pass on the full quote to me showing all dimensions.
Duratray could put any size tray on but Ford won't share the necessary info to calibrate the sensors so the computer knows how long the tray is.
It shouldn't be this hard, right?
I'm surprised there is an issue with them at all. They aren't usually callibrated with any data, they work completely on sonar and as far as I'm aware, shouldn't reference any vehicle size at all. Are the located on the tray, of under it, with the tray hanging over the top?
Give the dealer another call in regard to the wire. If they don't want to help, just say thank you, and you will discuss it with Ford Australia direct.