It's the philosophy behind, and the expression of, KPI's that troubles me. Of course HR management is full of KPI's. It's a another employer jargon for quantifying outputs - widgets and gidgets, inputs and outputs. I worked as a union organiser for 20 years. I have a reasonable understanding of exactly what they are, and how they work and don't work. Too often, as for example
@1910 alluded, it can be a tool to exploit, take advantage of and manipulate a worker.
I just don't see a discussion about KPI's in terms of that management jargon as relevant to football, in that KPI's were developed as an outcome of profit driven econometric modelling which abstracts human behaviour from the performance of work. It is a laboratory model vivisecting people into marks on an artificial scorecard. It attempts to quantify through micromanagement of tasks cut up and pasted into spreadsheets and powerpoints at team meetings where people like James Roberts sign their name over and over as a measure of their understanding and commitment to the KPI model.
As well, my point about KPI's (ewww) in terms of NRL is simple. I have no doubt that Walters and his team are fully prepared and armed with all the "KPI's" they need to assess the team's and individual players' performance, particularly in light of the fiasco of 2020. IMO It will be based on behaviours and not statistical trending, the absolute reverse of Seibold's econometric modelling.
A focus on KPIs versus behaviors can lead to useless, if not stupid actions. What is more important is to look at how the players integrate and communicate on the field, something I doubt can be measured in any meaningful way in terms of KPI metrics.
Micromanagement can get you there for a hot minute. Fear and intimidation will work for a while. Heavy incentives and hoopla will create a short-term lift. Ice cream and pizza can’t hurt either.
As I see it, our issues have first and foremost always been problems with attitude and team cohesion, motivation and a will to win, again for mine, far more important than and not quantifiable as KPI's. It's behaviour, not some abstract stats in isolation which too often is what an obsession with KPI's creates.
If there is one KPI that does matter though, it is winning. Good starting point.